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Scanpst.exe stops responding on phase 7

It might be a harrowing time when users can't get into Outlook, the most widely used application for day-to-day email communication. The program hangs on startup with an error message to run scanpst.exe. Actually, all mailbox items – emails, contacts, notes, journals, tasks, appointments and many other files are stored as PST (Personal Storage Table) file. However, PST files are more prone to corruption due to a number of reasons such as virus attack, over size of files which are larger than 2 GB, unexpected closing of outlook application, improper system shut down, shortage of power supply etc. Whatever may be the cause, the error in outlook.pst needs to be fixed.

Why scanpst.exe executable file is 'run' ?

Outlook has scanpst.exe as an inbuilt tool for repairing the damaged files. The Inbox repair tool is found in all versions of outlook at varied locations and gets automatically installed on outlook installation. You need to search the tool appropriately in outlook folder for repairing. Then click 'Run.

What Happens When Scanpst freeze in Phase 7 Of Repair Process ?

It proceeds through its 8 phases of scanning process, followed by “Repair” sequence. Sometimes the inbox repair tool freezes in phase 7 of 8 with 0%. After repeating the process many a times, users get the same result and the Task Manager indicates, that it is running. If you cancel and start again, its useless. There are certain instances when scanpst.exe file fails, specially when there is high degree in severity of corruption. Badly corrupted files are beyond repair which is the limitation of scanpst.


A Third Party – PST Repair Software Can Be Used To Fix PST Issue

It is quite possible that PST file is not compatible with the version of Windows being used. Nevertheless, PST repair tool is designed with latest programming techniques for the recovery of pst data. It is compatible with all latest versions of Outlook and Windows being currently used.

Distinguishing Features Of PST Repair Tool :

  1. recovers even PERMANENTLY DELETED EMAILS and over size pst files
  2. users can preview the items being recovered
  3. recovery is fast and simple
  4. recovers from password protected files
  5. supports all latest versions- Outlook 2010, 2013